Thank you for choosing our premium products. We are committed to delivering your order safely and efficiently through our trusted fulfillment partners.
Essential Oils
Shipping Locations
- UAE: All Emirates with same-day and next-day delivery options
- GCC Countries: Kuwait, Bahrain, Oman, Qatar, and Saudi Arabia
- International: We ship worldwide
If your destination is not available during checkout, contact us at info@rair.club for shipping solutions.
Shipping & Lead Times
- UAE Orders: Processed and delivered within 1-2 business days
- GCC & International Orders: Processed and delivered within 3-10 business days (depending on location)
- Orders placed before 12 PM (Dubai time) may qualify for same-day processing
Shipping Charges
- Shipping charges are as per shown on the website during checkout
- Shipping charges are exclusive of any applicable local taxes, customs duties or other imposed charges
- UAE Orders: Complimentary shipping for all orders
- GCC & International Orders: Rates calculated based on destination and weight
- We may offer additional discounts on shipping charges from time to time
- We reserve the right to change the shipping charges and/or any discounts and offers without prior notice
Order Tracking
For tracking updates, contact us at info@rair.club
Failed Delivery & Returns
- Delivery Attempts: 3 attempts for UAE orders, 2 attempts for GCC and international orders
- Return to Origin: Full delivery charges apply for failed deliveries due to customer unavailability
Terms & Conditions
This shipping policy is subject to our general website terms and conditions. We reserve the right to modify shipping rates and policies without giving you notice. Force majeure events may affect delivery timelines. All international shipments are subject to destination country import regulations, taxes and applicable fees.
Last updated: October 2025
